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Description: Shvalbe K. (2016). Information technologies of project management (8th ed.). Cengage Learning Keywords: Katie Schwalbe, information technology, project management, project management in information technology, technology, 9781285452340
Information Technology Project Management Courses
MANAGEMENT OF INFORMATION TECHNOLOGY PROJECTS Copyright 2016 Cengage Learning. All rights reserved. Copying, scanning or reproduction in whole or in part is prohibited. Due to electronic rights, some third-party content may be excluded from the e-book and/or e-chapters. An editorial review has shown that all hidden content does not significantly affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if further rights restrictions require it. Copyright 2016 Cengage Learning. All rights reserved. Copying, scanning or reproduction in whole or in part is prohibited. Due to electronic rights, some third-party content may be excluded from the e-book and/or e-chapters. An editorial review has shown that all hidden content does not significantly affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if further rights restrictions require it. INFORMATION TECHNOLOGY PROJECT MANAGEMENT Eighth Edition Kathy Schwalbe, PhD, PMP Emeritus Professor, Augsburg College $XVWUDOLD ä %UD]LO ä 0H[LFR ä 6LQJDSRUH ä 8QLWHG .LQJGRP ä 8QLWHG 6WDWHV Copyright 2016 Cengage Learning. All rights reserved. Copying, scanning or reproduction in whole or in part is prohibited. Due to electronic rights, some third-party content may be excluded from the e-book and/or e-chapters. An editorial review has shown that all hidden content does not significantly affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if further rights restrictions require it. This is an electronic version of the printed textbook. Due to electronic copyright restrictions, some third-party materials may be hidden. An editorial review has shown that all hidden content does not significantly affect the overall learning experience. Publisher reserves the right to remove content from this title at any time if further rights restrictions require it. For valuable information on pricing, previous editions, changes to current editions, and alternative formats, visit www.cengage.com/highered to search by ISBN, author, title, or keyword for materials in your areas of interest. important announcement e.a. refer to content in the project description or availability note in version eoo Copyright 2016 Cengage Learning. All rights reserved. Copying, scanning or reproduction in whole or in part is prohibited. Due to electronic rights, some third-party content may be excluded from the e-book and/or e-chapters. An editorial review has shown that all hidden content does not significantly affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if further rights restrictions require it. Information Technology Project © 2016 Cengage Learning Management, Eighth Edition Kathy Schwalbe WCN: 02-200-203 Product Director: Mike Shank ALL RIGHTS RESERVED. No part of this copyrighted work may be reproduced, transmitted, stored or used in any form or by Sr. Product Manager/Team Leader: by any means, graphic, electronic or mechanical, including but not limited to limited, Joe Sabatino photocopying, recording, scanning, digitizing, recording, distribution over the Internet, information network, or information storage and retrieval systems, except by Content Development Manager: as permitted by section 107 or 108 of the US Copyright Act Jennifer King of 1976 – without prior written permission from the publisher. Content Developer: Anne Merrill. For product information and technology assistance, contact Cengage Learning Customer Service and Sales at 1-800-354-9706. Product Assistant: Adele Scholz To obtain permission to use material from this text or product, Intellectual Property Analyst: Submit all inquiries online at cengage.com/permissions Christina Chiaramella. Additional questions regarding permissions may be emailed to the Senior Intellectual Property Manager: [ email protected ] Katherine Kucharek Library of Congress Control Number: 2015950371 Marketing Manager: Eric La Scola Student Edition: Production Planner: Ron Montgomery ISBN-13: 978-1-285 -45234-0 Art and Cover Director, Cengage Manufacturing Learning Management and Composition: 20 Channel Center Street Lumina Datamatics, Inc. Boston, MA 02210 USA Cover Image: Screenshots for this book were created using Microsoft Project and used with permission ©everything possible/shutterstock.com from Microsoft. (man looking at network structure) Microsoft and the Office logo are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Cengage Learning is an independent ©Stuart Jenner/shutterstock.com (an organization behind Microsoft Corporation and in no way affiliated with Microsoft. group of individuals). MindView Business software screenshots used with permission from MatchWare. iPhone, iPad, iPod and MacBook are registered trademarks of Apple Inc. Information relating to Northwest Airlines has been used with its express permission. No part may be reproduced or used in any form without the prior written permission of Cengage Learning. This publication is a derivative work of A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition, which is copyrighted material owned by the Project Management Institute, Inc. (PMI), copyright 2013. This publication was developed and reproduced with permission from PMI. Unauthorized reproduction of this material is strictly prohibited. Derivative work is copyrighted material owned and owned by Cengage Learning, copyright 2016. PMI, PMP, CAPM, PgMP, PMI-RMP, PMI-ACP, PMI-SP, OPM3, and PMBOK are registered trademarks of the Project Management Institute, Inc. Cengage Learning reserves the right to revise this publication and to make changes to its contents from time to time without notice. Cengage Learning is a leading provider of personalized learning solutions with offices around the world including Singapore, UK, Australia, Mexico, Brazil and Japan. Find your local office at: www.cengage.com/global Cengage Learning products are presented in Canada by Nelson Education, Ltd. To learn more about Cengage Learning, visit www.cengage.com. Purchase one of our products at your local university store or your favorite online store: www.cengagebrain.com Printed in the USA Print Number: 01 Year Printed: 2015 Copyright 2016 Cengage Learning. All rights reserved. Copying, scanning or reproduction in whole or in part is prohibited. Due to electronic rights, some third-party content may be excluded from the e-book and/or e-chapters. An editorial review has shown that all hidden content does not significantly affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if further rights restrictions require it. To Dan, Ann, Bobby, and Scott Copyright 2016 Cengage Learning. All rights reserved. Copying, scanning or reproduction in whole or in part is prohibited. Due to electronic rights, some third-party content may be excluded from the e-book and/or e-chapters. An editorial review has shown that all hidden content does not significantly affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if further rights restrictions require it. Copyright 2016 Cengage Learning. All rights reserved. Copying, scanning or reproduction in whole or in part is prohibited. Due to electronic rights, some third-party content may be excluded from the e-book and/or e-chapters. An editorial review has shown that all hidden content does not significantly affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if further rights restrictions require it. EXECUTIVE SUMMARY Preface xix Chapter 1 1 Introduction to Project Management 43 Chapter 2 79 Project Management and the Information Technology Context 137 183 Chapter 3 221 Project Management Process Groups: A Case Study 263 299 Chapter 4 343 Project Integration Management 389 425 Chapter 5 Project Scope Management Chapter 6 Project Time Management Chapter 7 Project Cost Management Chapter 8 Project Quality Management Chapter 9 Project Human Resource Management Chapter 10 Project Communication Management Chapter 11 Project Risk Management Copyright 2016 Cengage Learning. All rights reserved. Copying, scanning or reproduction in whole or in part is prohibited. Due to electronic rights, some third-party content may be excluded from the e-book and/or e-chapters. An editorial review has shown that all hidden content does not significantly affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if further rights restrictions require it. viii Summary 465 Chapter 12 495 Project Procurement Management A.1 Chapter 13 G.1 Project Stakeholder Management I.1 Appendix Microsoft Project 2010 User Guide Glossary Index Copyright 2016 Cengage Learning. All rights reserved. Copying, scanning or reproduction in whole or in part is prohibited. Due to electronic rights, some third-party content may be excluded from the e-book and/or e-chapters. An editorial review has shown that all hidden content does not significantly affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if further rights restrictions require it. CONTENTS Preface xix Chapter 1 Introduction to Project Management 1 1.1 Introduction 2 1.2 What is a Project? 4 1.2a Examples of IT projects 4 1.2b Project attributes 6 1.2c Project limitations 7 1.3 What is project management? 9 1.3a Project Stakeholders 10 1.3b Project Management Knowledge Areas 11 1.3c Project Management Tools and Techniques 12 1.3d Project Success 15 1.4 Program and Project Portfolio Management 17 1.4a Programs 17 1.4b Project Portfolio
Upskilling For Engineers: Communication And Project Management Skills
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